Rang back when requested and arrived on time. Very nice lady who was very helpful 

I placed an order for a Canon print head via inkntoneruk The money was taken from my account immediately, so the order clearly went through. However, I never received a confirmation email or any details regarding the shipment.
After several days of silence, the only communication I have received is an automated email asking me to leave a Trustpilot review. It is incredibly frustrating to be asked to review a service when I haven't even received a confirmation that my order exists.
The service so far has been poor and the communication non-existent. I have messaged them via WhatsApp and am currently waiting for a response. Proceed with caution.

Very impressed with this company. Clear and easy to use website with lots of options including genuine cartridges - which, for Brother laser printers are not that easy to source. A real person answered the 'phone and quickly - Caroline could not have been more helpful when my parcel did not arrive. They use DPD a delivery service that I rate and who also kept in touch about the delay.

I dealt with Cheryl King and she was very helpful and friendly and explained things very clearly. 

Easy to use system and regular updates about delivery 

Always polite on the phone, no pushy sales pitch. Quick delivery and always a chocolate treat inside.

I love these fidget spinner pens! I received a sample pen in the mail at my other job and immediately became obsessed, so I ended up ordering them for my business.

They write really smoothly and the engraving turned out great. I did have to use a simplified version of my logo for it to work, but it still looks really nice and does the job perfectly.

My only complaint is that a few of the pens (I tested about 10 out of 65) seem slightly uneven inside, so the tip rubs against the side when it clicks out, making it a little squeaky. It’s not a huge issue though, and definitely not enough to stop me from ordering again.

Shipping was also super fast — I really appreciated the quick turnaround!

I bought a number of A4 plastic folders, which I was pleased to find listed, as they don't seem to be in shops any more. They arrived promptly, were excellent quality, and with multiple colours as I wanted. My wife has already pinched some, so they must be good!

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